Saturday, October 5, 2013

Tech Support

I'm going to start this blog by saying that your phone is not a storage device. It's not meant to be. It's a conveyance to other more permanent storage. 
If you have a couple hundred photos on your phone and you don't back them up and your phone crashes or needs reset you have lost all of it. 

So my story starts out last night when I decided to reset Linda's phone because it was not acting properly. 
I reset the thing and it came up with a weird error. It said that Lins phone wasn't set up for activation on the "developer account". 
Today I goy up and went right to verizon. 
They had zero clue as to what to do so they sent me home with a number to call. 

I called that number at 2:10 and it took 8 minutes shy of 10 hours to get things fixed. 

Here is the thing about Apple techs they don't really listen. They only hear certain words and some words just throw them off. 

I would get about an hour into a phone call the first couple times when I mentioned the developer part. That shut the tech down. They immediately stopped trying to help and pawned me off onto the developer techs. 
Who then realized it wasn't their jurisdiction and sent me back to the regular tech or "accidentally" disconnected me. 

So I'd call again and a machine would say according to their records I just called, am I calling about the same problem?
That was my mistake a couple times too. 

The next guy had me do a recovery mode restore. This took almost an hour and he took my info and said he'd call back. Apple did call back (but not the same tech) after about an hour and fifteen minutes. 
The recovery/restore didn't work and the new guy asked me to do another recovery/restore on the phone only this time on Linda's PC rather than my Mac. 
Again this took a little over an hour and yet another tech called me back. 

He asked what the problem was and I explained, making sure to avoid the red flag words that I had learned so far. 
The new tech, a senior tech decided a recovery/restore would fix my problem. I tried to explain I did it twice already. Phew didn't care and said this time he would like to monitor my screen via screenshare.  So ge can see basically how I'm screwing up the process. 
47 minutes later he saw that it wasn't working and had me cancel the restore. 

He said he'd have to talk to some people and he'd call me back with an answer. 

His answer an hour later was that a month or so ago I had decided to join the developer program and although I never finished the process apple thought I had and their computers have me down as a developer. 
I asked how to get off from being a developer and he told me he would look into it. Or I could pay the developer fee and fix it right away. 

After another hour with no call back I decided to pay the fee. This was at 7pm. I paid it got the phone running again and was happy. 

Unfortunately Lin doesn't back up her photos and she lost a bunch from her trip to Lawrence KS and Branson the last couple weekends. 

She got real down and mopey so I tried to get them back with a "restore from back up". This was a huge mistake because the back up was the old version that was giving me problems. 

However this time the error message was different. This time the message said to call apple to activate my phone. 
I called and was on hold for 35 minutes when I got accidentally disconnected. 
So I called back and after another 30 minutes I got a hold of another senior tech. 

She asked what was going on and I told her I couldn't get my wife's phone to activate. She wanted me to do a recovery/restore. I told her that it wasn't that. I had already done it a few times. 
During my explanation I unfortunately said "we got the developer problem worked out". 
She got real curious about that. 
Next thing I know she's transferring me to the developer tech whom can't help me and puts me back again to the regular techs. 

So there I sat at my desk at 10 pm almost in tears. Ok, actually in tears. 

I started googling the problem knowing now that it wasn't a developer problem anymore. 

I eventually found the fix but it took another 2 hours to set up dummy accounts and get the iPhone working. 

It was a nightmare. Fortunately now, it's working. Lin just has to re-set it up. She did lose her photos and contacts. 
I feel bad about that but I can't help it. Maybe she will back it up properly now, or at very least I'll remember to do it weekly for her. 

Ok, it's finally time to sleep. 


Friday, October 4, 2013

Sketch cards

I love drawing sketch cards but I pretty much hate everyone I draw. 
The reason being that I have to scan them in and upon seeing them on my screen I am always depressed by my mistakes and inaccuracies. 
The way my markers occasionally bleed over the line art. The blurriness of my lines. 
I don't think that anyone who received my sketch cards would notice. Shoot I don't notice til I scan them in. Still it made me love drawing them but hate looking at them. 
I used to keep an album of my sketch cards. Now I either give them away or trash them. 

Anyway, I got a new set this week. I'm pretty anxious to start and I know it will lead to more opportunities. 
In order to get the job I had to draw a couple samples featuring women. I was extremely careful to make them as flawless as I could. I took at least twice as long as usual. I drew them one day and let the ink set until the next day. That way my prisms color markers wouldn't re-wet & smear my line art. When they were done. I scanned them in and sure enough. There're were still the myriad issues of my regular cards. 

I  scanned in a card from a professional and friend of mine.  A card I admire on a daily basis and I saw very similar flaws.  
It's all about how close you look. 

Hopefully the people that receive my cards are happy to receive an original hand drawn piece with all it's imperfections. 

I have so much fun working on them & I pray it shows. 

At your service
Alan

Wednesday, October 2, 2013

You ARE a Role Model



This ad although from the 90’s always irritated me. Mainly because you don’t have to claim to be or even want to be a role model. Like it or not you probably already are. and in a case like Mr Barkley above, he definitely is. He was at the time a very popular and noteworthy Basketball star. He had a shoe line, and like it or not someone doesn’t buy your shoe if they don’t look up to you in some way. That is exactly how basketball sneakers sell. There are at any given time a dozen shoes on the market with different players names attached and you wear the shoe of the player you like best. The one you admire.  They are then one of your role models.

There is nothing wrong with having a role model. We all have them and we are all very likely someone else's. Be it a friend or a younger sibling.
From when we are kids to adult we naturally imitate what we see most or traits we see in others that we admire.
The blessing of true Christian role models is immeasurable because it is a very effective way of passing on Gods truth and ways from generation to generation. There is that old saying that “You may be the only Bible that someone you meet ever reads”
That is why we worry about our witness. 
“I have the right to do anything,” you say—but not everything is beneficial. “I have the right to do anything”—but not everything is constructive. 1 Corinthians 10:23 

Paul says “Remember those who led you, who spoke the word of God to you; and considering the result of their conduct, imitate their faith.” Heb 13:7

Paul is encouraging us to look towards the Godly and be like them. To have role models not idols.
Not to put your faith in someone or worship them like an idol but to admire the things they do and the way they do them. 
This isn’t a blanket statement telling you its ok to emulate the un-Godly. The majority of Hollywood and Athletes are not good role models. They acknowledge God when they win an award or a game but then deny them by their lifestyle.
These people have set up a false god in their life. One that is ok with the way they want to live.
Paul says we should consider the fruit of someone before we even consider emulating them. There will be good long lasting fruit produced by someone the Holy Spirit is working in.

Paul went so far as to encourage people to use him as a role model as long as he was a faithful emulator of Christ. Knowing that its easier to imitate someone you can physically look to sometimes then someone you read about.
“Be imitators of me, just as I also am of Christ.” 1 Corinthians 11:1. 

As an artist I have several “role models” for that aspect of my life. While I admire the way they draw or paint, I have read enough thru interviews to not admire their lifestyle.

Be discerning in your selection and be mindful of those who might look up to you.
Your friends at school or work may not come to church. You may be the only Christian they know and your life may in fact be the only Bible they read. So lets make sure its a translation and not a paraphrase version. YOU ARE A ROLE MODEL!

At your service

Alan